- Morocco Holidays
- Marrakech
- Le Caspien Hotel
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Le Caspien Hotel
Morocco, Africa
Marrakech
Le Caspien Hotel is located in the Gueliz district in the city of Marrakech, near the Carré Eden Mall, Central Market and from the main historical monuments of the medina and Jamaa El Fna. The 38 rooms are equipped with air conditioning, telephone, TV and safe (supplement). Its restaurants offer international and Moroccan cuisine in a modern and refined atmosphere decorated with artwork.
Facilities
- TV lounge
- Outdoor freshwater pool
- Luggage room
- Concierge
- Wi-fi*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good963 reviews
Excellent
36%
Very Good
44%
Average
12%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
Very bad experience at this hotel
We had a confirmed booking for 2 rooms at Le Caspien Hotel, but upon arrival were told only 1 room was available and the hotel was fully booked.
We were offered a service apartment at another location, which was not comparable to what we had booked. As a result, we had to arrange alternative accommodation at our own expense.
We never checked in, but the booking was initially claimed as “used,” which we strongly disputed.
Update: The hotel has since processed a full refund after escalation, which we appreciate. However, the initial handling caused significant inconvenience. Improvements in reservation management and communication are needed.
Update: The hotel has since processed a full refund after escalation, which we appreciate. However, the initial handling caused significant inconvenience. Improvements in reservation management and communication are needed.
Hidden Gem
We had a fantastic stay at this hotel and would highly recommend it to anyone looking for a comfortable and welcoming place to stay. The hotel itself was absolutely spotless, and the rooms were extremely comfortable, making it easy to relax and enjoy our trip. From the moment we arrived, we were made to feel so welcome. Every member of staff was friendly, professional, and always happy to help. A special shout out to the manager for running such an excellent hotel, and especially to the lovely waitress who looked after us every morning at breakfast — her kindness and attentiveness really made our stay extra special. Overall, an outstanding experience and we would definitely return in the future.
Feels like home
For more then 10 years we come to Le Caspien. Its like coming home for us too. Great staff. So helpfull and friendly. We dont want to stay anywhere else. We hope to come back end of this year again and already looking forward to it.
Review by Aaron V Gouda, The Netherlands
The Best. Great Location & Great Staff
This is our 2nd stay at the le Caspien Boutique. The location is excellent and easily can get to Medina, Mohammed V, Menara garden or mall. It’s all a short taxi ride away. Breakfast is excellent and varied. The staff are friendly and always helpful. The atmosphere is awesome and I always feel relaxed and comfortable when I stay here with family. This will be my 1st choice for hotels in Marrakesh.
Morocco has changed
Great location, very central to most amenities, easily attained by foot however the locals / a division of staff are very unwelcoming and rude which is a total letdown to a vacation when the area relies on the tourist industry which is written in black and white, a fact and not my own perception on same. I say this because I was told by a local frequenting the same establishment that Marrakech does not rely on the tourist industry and that someone coming to their country should have the respect to learn Arabic to communicate. I find this communication very worrying and perhaps would immediately feel a sense of hidden bubbling discontent/ anger towards those helping to contribute to a society as a whole by visiting and trying to embrace other cultures. I can tell you if you examine other reviews connected with my choice of stay in great depth you will find my concern one which is not isolated. My ill treatment commenced without validation initially and then post a challenge on poor service which I have photographic evidence of, it’s very alarming how things/ behaviour of others can turn sour so quickly and how intimidating situations can become. I would not recommend much post my disappointing stay and would perhaps urge others to think twice about where they would like to spend their money, as we embrace climate change as a world as a whole there are much more choices out there if sun and culture is what you’re looking for in a vacation/ holiday.
Review by SMC42 London, United Kingdom
