- Morocco Holidays
- Marrakech
- La Maison des Oliviers Hotel
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La Maison des Oliviers Hotel
Morocco, Africa
Marrakech
Situated just outside the town and only 10 minutes from the centre, this charming hotel offfers an heated exterior pool in winter and is around 1 km from restaurants and bars, 2 kms from shops, 4 kms from nightlife spots and approximately 5 kms from Marrakech train station. Guests will find taxis right in front of the hotel and the bus stop is 10 minutes away on foot. The nearest beach is roughly 171 kms away. The guesthouse is approximately 15 minutes from golf courses and from Menara Airport. The hotel was built in 2005 and its architectural design is based on a southern kasbah. Large cob walls surround the place, and there is also an interior patio and fountain. The hotel comprises three riads of six suites each, and each one is reached via a tower comprising two royal suites. Each of the four buildings has a private swimming pool, private gardens and each floor has a private terrace.
Facilities
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath
- Sauna
- TV lounge
- Children playground
- Sun loungers
- Outdoor freshwater pool
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent828 reviews
Excellent
55%
Very Good
30%
Average
8%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
Awful Reception member - and staff a bit 'off'. Other than that it was lovely.
We stayed in 2 rooms, a deluxe double and a suite. Our party was made up of 3 adults and one teenager. The hotel is clean and has good facilities. I would say the double deluxe was more luxurious than the suite despite it costing less..our teenager slept on a converted couch and the balcony was tiny compared to our adult son's huge double deluxe room and large balcony. Breakfast was excellent - with a wide range of choice which was very fresh and regularly replenished. The pool was also lovely and clean. The staff were very few and far between - maybe because it was end of season? Housekeeping staff were lovely and did an amazing job at servicing our room daily - thank you. They were also very polite and professional. Some of the waiters and reception staff were slightly aloof and did not appear to enjoy their job - one never smiled the whole time we were there. We are in the restaurant every night as the hotel - town shuttle stops at 8pm and the food in the hotel was always good - but obviously more expensive than in town. The pool drinks were expensive, but again we paid for convenience. When checking out on the final day, Mustafa was extremely rude to me. Basically said they wanted us off the premises after lunch, despite our pick up being at 6.20pm he said I was 'no longer his problem'. There is literally nothing to do around the area where the hotel is. It's remote and rundown and with the baking hea let it would not be appropriate for me to drag my daughter around for 6 hours. Mustafa was very disrespectful towards me and said they were booked out for a wedding and he didn't want to see me or the family waiting for our collection. I went to get my husband and Mustafa changed his attitude (probably because I am female). I have travelled all over the world and have never been spoken to by a hotel staff member in this way - and for that reason I would never go back. I said I had paid my money - we didn't want to use our room as totally understand they had to prepare it for other guests - as is expected when you check out - but I did not expect to be told that I was no longer welcome in the premises in such a rude and offensive way! The other colleagues were fine and allowed us to wait in reception, but Mustafa needs to learn some customer service instead of just thinking about the money - we were paid guests until we got collected..rude, rude man. Other than that it was a lovely holiday and I would not let that ruin the memories I made with my family. Would definitely return to Marrakech as the place is beautiful, the people are generally kind and the culture is fascinating. Won't be going back to the hotel as there were very few smiles from some of the team there - we actually found their reluctance to be friendly quite amusing after a while !
Relaxing Stay in a Beautiful Hotel.
We had a wonderful stay at this beautiful hotel, perfect for a peaceful getaway. We were lucky enough to receive a free upgrade to a deluxe double room with a balcony, and it was fantastic! The room was spacious, with a super comfy bed and a huge walk-in shower. The only minor downside was the non existent English channels on the TV, but honestly, it wasn’t an issue since we didn’t spend much time in the room.
There aren’t any shops or activities nearby, and while the food and drinks can add up, the prices are pretty much on par with what you'd pay at local restaurants and bars. Just be sure to keep track of everything you eat and drink, as we had a few random items mistakenly added to our bill.
The hotel offers a shuttle service, which is much cheaper than taking a taxi, so I’d definitely recommend booking through them. The housekeeping staff did an excellent job keeping everything spotless. The only downside was that some of the other staff seemed a bit on the grumpy side, although one lovely lady from the waiting staff stood out as being especially friendly and attentive.
Review by Kiera B Manchester, United Kingdom
A lovely place to escape too. The gardens and rooms were fantastic. The staff always had a smile and were so helpful.
Looking forward to returning
Review by Nicholas E Helston, United Kingdom
Relaxing, spacious & peaceful
I travelled to Marrakech end of May with my husband & 18yr son. We booked 2 deluxe rooms, which were lovely. Loads of space, a lovely super king sized comfortable bed, a fridge, a lovely powerful large shower, room was cleaned every day by a lovely friendly housemaid who gifted us a surprise bed decoration every day, aircon was lovely, and needed as it was 40 degrees! Reception staff were really helpful & friendly. The pool area was lovely & relaxing, always plenty spare comfortable sunbeds, clean towels available & beautiful greenery with plenty birds tweeting away in the trees which were great to get some shade when needed. We ate in pool bar & restaurant & enjoyed the food, you just have to expect a slower pace of service which was fine. The breakfast selection was ok, plenty for me as I like fruit etc but my husband & son had fried egg (which you have to request) everyday. They had an issue with wasps at breakfast, but they didn't really bother us they just loved the honey & jam! The area surrounding the hotel is not an area you can enjoy a nice stroll (its a bit of a shock when you first get there) but we did walk to a lovely restaurant twice which was a 20 min walk. The hotel offered a shuttle to the square for a small fee but we found it easier & cheaper to order an Uber (cost about £7) as the shuttle required a pick up time which we didn't want to be restricted. Our flight home was late & we were able to check out, chill around the pool all day then have a shower in the spa before being picked up which was perfect. We did loads of activities & trips during our stay & were collected & dropped off at the hotel with no issues. The price of our rooms plus the food & drink was really reasonable. Overall we all really enjoyed our stay at this hotel & I would definitely recommend it if you're looking for somewhere to chill out after exploring all the craziness of Marrakech.
Honest review
I am a travel agent, so go with open eyes. This was booked for my birthday and anniversary. We did advise the hotel but nothing was offered, not even a simple happy birthday!
We arrived early and was taken to our room straight away, which was a pleasant surprise. The porter carried my small suitcase and we tipped him. He them went into our friends room and had done nothing for them and expected a tip! He hovered around until they tipped him. Room was large and spacious. Fridge with large bottle of water in it. But the tv did not work, and the safe was operated by a key which was not provided. Our friends worked perfectly We advised reception but nothing was done.
There are no tea or coffee facilities in a room. First for us. Following day only 12 towel in the room, so had to ask for more. We also asked about more water to be told you have to pay for it!
We were told at the bar it was cash only but they never had any change! So you could end up giving a high tip for a simple coke.
Breakfast you can ask for an omelette but it is a choice of plain or cheese. It is only as we read on TripAdvisor you can ask for this otherwise we would not have known as not advertised. Otherwise it is a continental breakfast with an adequate choice.
The grounds are stunning and so well kept. The main pool was closed so we could use the ones that were private for the presidential suites. On the last day they reopened the main pool which was superb.
We advised reception that we were leaving early for our flight and they let us go into restaurant to have a coffee and croissant before we departed.
There is a resort fee to pay. But they did try to charge us for food we never had as ate out each evening. But they did take it off.
We did get an uber into the city cost between 60 and 70 MAD so better value than using the shuttle. Also plenty of them. But they are again cash not on card.
If anyone has mobility issues let the hotel know as there are no lifts to the upstairs rooms.
We found the female staff to be so friendly and smiley, but the male staff never seemed to have a smile on their face.
At a push I would stay again as very clean and pleasant stay but a bit far out and you could not walk anywhere. But if your looking for a tranquil oasis then it is perfect.
