- Morocco Holidays
- Marrakech
- Imperial Holiday
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Imperial Holiday
Morocco, Africa
Marrakech
This hotel in Marrakech offers a truly paradise of luxury and elegance where to relax away from the hustle and bustle of the city. It is just a 2-minute walk from the main Avenue Mohamed V, in Gueliz, close to exotic restaurants, shops and Marrakech Plaza shopping centre. Some of the most important attractions are to be found in the surrounding area, including the famous Koutobia minaret and the popular Jmâa El Fna square, located a short driving distance away. The air-conditioned rooms and suites have been tastefully decorated and feature a design inspired by traditional Arabic themes, offering all the conveniences for guests to relax in style. The hotel facilities include a wellness area with spa & relaxation, massage, Hamman and sauna, ideal to enjoy a moment of pleasure and relaxation. A delicious Moroccan cuisine is offered at the onsite restaurant, all for an unforgettable stay in Marrakech.
Facilities
- Spa treatments*
- Massage
- Steam bath*
- Sauna*
- TV lounge*
- Outdoor freshwater pool
- Poolside snack bar
- Luggage room
- Concierge
- Garden*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
2.5 Average738 reviews
Excellent
10%
Very Good
19%
Average
17%
Poor
14%
Terrible
40%
Location
Cleanliness
Service
Value
Worst experience
Worst hotel for when it comes to accidents. No one knows what to do in an emergency or accident My friend could’ve got burnt to death. She caught fire from the buffet Staff didn’t know what to do. Her hand was burnt she was crying from the burning. They got her ice and water they couldn’t even get a bowl they didn’t give first aid.. until an hour someone got the first aid box out and gave her some cream. No bandages. We had to catch the flight back. When we got to the airport. I spoke to jet 2 staff then they gave her bandages I think the place should be shut down. We will be claiming compensation.
Believe all the bad reviews they are true
Where should I start, well if I could get a flight home now I would.
Rooms are so bad we changed room 3 times before we finally gave up and said this will have to do.
Floors are absolutely filthy all dirt around the edge of the room, towels full of black stains all frayed around the edges, aircon leaks of water, patio doors dont lock or even close properly as they are on the wrong way around the outside door on the inside and vice versa, patio furniture all falling apart.
And now for the bathroom....OMG, the workmanship is dreadful, the shower screen is from a cubicle and has been screwed to the wall I said the shower tray, it isnt marble either its marble effect tiles, the bathroom door scrapes along the floor, the shower taps look like they have never been washed as the chrome is just covered in limescale.
There is no control around the pool I managed to get in it for about 15 mins before I decided to get out as there were 2 or 3 groups of people just playing loud music, nothing said, you cant get in and out of the pool by the steps as you just have a bunch of people around 10 of them thinking its love island, so glad we leave tomorrow.
Not sure where the 4 star comes from maybe there was a blind rep who visited when it was actually closed, because it definitely isnt, I wouldnt even give it 1 star.
No rooftop terrace, not seen the spa or I door pool, even though it says there is all 3.....!!!!!!
Breakfast had been the same everyday we have been here, I am sure it is the same hotdogs sausages in some kind of sauce since day one.
I could probably go on and on but I dont thinknid be able to post as it would crash trip advisors server.
The atlas view room, now to me that would be a view of the mountains but no its a view of the main road, pool view room yes you can see the pool along with all the building works and derelict buildings behind the hotel.
The pool, so they advertise the niagra falls wall, which looks like its not had a drop of water in a number of years, so this hotel has 214 rooms so let's say a possible minimum of 428 guest and they only have 25 sunbeds, so unless your prepared to get a bed it would have to be pretty early before the live island crew take over the entire pool area.
I really need to stop as still unfortunately got 1 more night here. Hopefully the aircon in our room in 218 hasn't flooded the floor again
Nice refurbished hotel in great location with the best happy staff.
A nice little hotel close to everything in a trendy area with many cafes nearby. We were allocated a street side room but requested any available upgrade room options. The lovely staff here were only too glad to assist us with that. Options given were pool view room (quieter) and the king suite which we chose (see picture). Every staff member is professional and so happy to help you. This is very refreshing. I’m 53 and easily walk into the main Jemaa Al-Fna square and back from this hotel saving on taxis. They have a help desk freelance rep to help arrange any trips. Breakfast is almost continental in our opinion with an attended omelette station. Bar prices are hotel prices but table service to your sun lounger is a nice touch. In summary, between the good sized peaceful pool and the staff and the recently refurbished rooms, we are very happy with our stay here as ‘semi - picky’ UK travellers. We would recommend this hotel for a poolside stay close to the action but not too close. Just right.
Review by Dannyboybear Mexborough, United Kingdom
Really disappointed and spoilt a suprise birthday trip.
Unfortunately we chose this hotel as a long weekend package. The hotel is directly on a busy road, the hotel information state every room has a balcony (this was not true,) we had a view of the road. The bathroom was rundown and not very nice, the shower did not even have a top shower head. Night times were extremely noisy with tooting. The hotel info stated various food options this was also not true and we ended up dining out due to no alternatives. Most staff were polite and friendly and the pool area was ok. I would really ensure you read all reviews before choosing this hotel.
Avoid Avoid Avoid
The hotel is dingy. The real let down is the pool area, which is filthy. The loungers are cheap plastic with no covers. The seating is semi derelict with cushions missing, dirty surfaces and really nowhere you would want to sit. In March 2026 there is building work disrupting the pool area. It was so bad that I left, even though I had paid in advance. Don't go!
Review by Drew M Troon, United Kingdom
