- Morocco Holidays
- Marrakech
- Valeria Madina Resort
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Valeria Madina Resort
Morocco, Africa
Marrakech
Located in the Palmeraie district in Marrakech, Club Madina - All Inclusive offers a garden and terrace. Majorelle Gardens is 6 km from the property. With area of 11 hectares in the Palmeraie Bab Atlas- road to Fez - Marrakech. The set in a green park environmentally, traditions and local architecture with plantations (palm trees, olive trees, orange trees, pomegranate trees, roses and bougainvillea, etc.).The Madina is committed to environmental protection and sustainability,and adheres to dedicated agencies to provide friendly hospitality of our environment (Green Key, Travel life).
The Local Area
Tripadvisor Reviews
4.0 Very Good5,475 reviews
Excellent
43%
Very Good
27%
Average
14%
Poor
8%
Terrible
8%
Location
Cleanliness
Service
Value
Good Time
After booking the holiday, I read some of the reviews and was a little apprehensive. However, my experience was largely very positive. I had the British purple wristband but never felt discriminated against by any of the staff. Quite the opposite, I found them all to be pleasant, respectful, and professional. Were they overly friendly? No, but then neither am I, so that suited me just fine.
Yes, there were far more French guests than British ones, but I certainly didn't find them rude. As for the TUI reps, they did seem to focus more on the French holidaymakers, but that's understandable as they're there primarily to entertain guests from their own tour operator. The hotel's animation team, on the other hand, made an effort to engage with guests of all nationalities.
Our room was clean, comfortable, and serviced daily. The air conditioning worked perfectly throughout our stay, so I have no complaints there. The food was good, with plenty of choice at every meal. There were birds, flies, and the occasional wasp around the bar and dining areas, but that's fairly standard in a hot climate with open-air facilities.
The pools were excellent. If the main pool feels a little too lively for your taste, there's a quieter and more relaxing option near the Riaad block.
I'd read several comments about long waits at the bar due to only one member of staff serving. During our stay, there were usually two bartenders on duty, with additional staff brought in during busier periods. The selection of spirits was limited to whisky, vodka, and gin, although it would be nice to see rum added to the all-inclusive offering.
Overall, we had a fantastic short break at Valeria Madina and would return.
Review by Mick S London, United Kingdom
Great for price!
Stayed here for a 5 night stay in September 2026, booked through easyJet, all in all a lovely stay, nice grounds, a good selection of food and friendly staff, comfy beds and rooms. Definitely great value for money for what we paid!
A few bits of feedback/advice for other travellers. Music at main pool is way too loud, could not hear myself think and we had to move. No problem with music just the volume was crazy. No kettle in room! It would be amazing to have this. Lack of communication on arrival, just given key and basically that was it. A map would have been nice along as resort is very big. There is a spa, a water park and an extra paid pool area and à la carte restaurant. We did not know about any of this and had to find it out ourselves. A compendium in room with this info would be really helpful. No free bar at water park. Only somewhere that charges for ice cream you can get for free at the main canteen. Needs a better variety of drinks such as a diet option of Coke/pepsi - also the tea and coffee machines should be left on during lunch and dinner.
Good points. Great variety of food and desserts in restaurant. You will not go hungry! Comfy rooms. No problems here and air con worked fine but would like to have been able to turn it down a bit. Read other reviews on here but no problems with staff at all. Friendly and attentive. Cute cats on campus! Lush green grounds. Whilst we did not have kids the waterpark had a lot of kid friendly areas. Shuttle bus to town centre - we did not use but know other people did.
For the price, you really cannot complain. It is not the perfect hotel but it was great for what we wanted and we would recommend it to others on a budget.
Thank you for a lovely stay!
Review by heids89_ Southend-on-Sea, United Kingdom
Appalling
Absolutely appalling standard for a supposed 4* hotel. Paint peeling, no lifts, food like a school canteen no amenities in room ie no safe . AVOID
Review by Galadrial Durham, United Kingdom
Brilliant holiday to https://www.tripadvisor.co.uk/Hotel_Review-g293734-d877823-Reviews-Valeria_Madina_Club_Resort-Marra
We’ve recently returned from a holiday at this hotel and, despite a few issues, we had a really enjoyable time and would definitely go back.
The in-house entertainment was excellent. The team did a great job of looking after everyone, both young and not so young! On the nights when there were outdoor entertainers, we were encouraged to get up and dance, which created a really fun and friendly atmosphere.
There are, however, a few things the hotel needs to improve.
Check-in was a nightmare. We simply weren’t given enough information when we arrived, and there were very few signs or instructions in English. We often ended up having to ask other English-speaking guests for information. I understand the hotel has only recently started welcoming UK guests, but this really does need sorting.
The dining room could also be chaotic at times. It felt as though there simply weren’t enough staff, with some staff clearly struggling to keep up with clearing tables and dealing with guests. Having a manager in charge of the dining room, particularly someone able to communicate with non-French-speaking guests, would make a big difference.
There were also some little things that shouldn’t really happen. We had warm wine brought to the table, and although water glasses were provided, there were no ice cubes. We ended up having to go looking for proper wine glasses and ice ourselves!
On the plus side, our room was cleaned to a very high standard every day by Mirriame in Riad 8. She did a fantastic job and deserves a special mention.
We also had an issue with a trip we had booked externally. The mini-bus wasn’t allowed through the main gates, but nobody told us this when the trip was booked. We waited for it to arrive, only to eventually find out from reception that we had to walk to the main gate to meet it. Again, a simple bit of communication would have avoided the problem.
Overall, I think the hotel is still finding its feet with UK guests. There are definitely things that need improving, particularly communication, organisation and staffing during busy periods.
However, the positives definitely outweighed the negatives for us. We enjoyed the holiday, loved the entertainment and would happily return. Hopefully, by the time we do, some of these teething problems will have been sorted!
sunny break before the rain
ignore any of the bad reviews we couldn't fault a thing. treat everyone as you would want to be treated and you can't go far wrong. Food drink and accommodation absolutely fine but what makes it is the staff. everyone goes out of their way to help you. A special mention to Reda Naema on the early shift and Guislane in the evening for their customer service and the bar manager Abdo who was so friendly and helpful. wouldn't hesitate to go back.
