Be Live Collection Marrakech Adults Only

We had an enjoyable stay overall. The room was spacious and very clean, with daily housekeeping completed to a high standard. Although there was a fridge in the room, it was not stocked, despite the hotel being advertised as all-inclusive.

The food was good and freshly prepared, although the choice was limited. The restaurant, reception, lobby bar and pool bar staff were generally excellent, helpful and welcoming.

Unfortunately, one member of staff at the snack/pool bar, Oualid, made us and other female guests feel undervalued and uncomfortable. He appeared to prioritise male groups who tipped him, often ignoring women while serving men who had arrived later. On one occasion, he delivered coloured cocktails to guests around the pool but told me to walk to the swim-up bar when I requested one. Other female guests reported similar experiences. Drinks were also regularly delivered to selected groups, despite there being no general poolside service available.

We were told not to reserve sunbeds with towels, yet we saw staff doing this for certain groups, which felt inconsistent and unfair.

Although the hotel is advertised as five-star, some areas appeared closer to a three-star standard. Damaged pool tiles, broken umbrellas—including some that appeared to be held together with nails—ripped towels and dirty canopy sunbeds, which attracted flies, all require attention for safety, cleanliness and presentation.

Evening entertainment was limited, but the daytime aqua aerobics and entertainment team were excellent, creating a fun and engaging atmosphere.

Overall, the hotel has many positives, but the service issues made it feel less suitable for female travellers. It appeared to cater more towards couples, male groups and golfers, and several guests said they would not return.

Hotel lovely in beautiful grounds. Rooms very clean. Food something for everyone wouldn't go hungry & pool side snack bar nice. Entertainment fab especially the DJ. Staff very friendly. £15 tourist tax. £80 room deposit that is refundable after they have checked your room before you leave. The only thing that was a big disappointment to me was the alcoholic drinks. The cocktails full of sugary syrup, no branded spirits. And the beer you needed to drink gallons of before you even felt like you'd had one! Asked for prosseco or Cava and no one knew what we were on about! Even the Easyjet rep hadn't heard of it! So to our surprise one evening we had seen it in the wine fridge, and if we wanted it we had to pay for it and the bottled beer, which we didn't mind if we were told about it. So that night we bought 2 bottles of Fizz and 4 bottles of the beer approx £88. Next day my friend and I visited the swim up bar only to see on the drinks menu Aperol Spritz which in that drink it has Prosseco! So I asked could we have an aperol spritz please without the Aperol and soda just the prosseco which the lovely waiter obliged. Then a while later and change of barman young guy and his wife came to the swim up bar asked for a Strawberry Mojito and Aperol Spritz he gave them both their drinks when the guy said that Aperol Spritz has no Prosseco in it, to everyone's shock the barman says " we have ran out of Prosseco, we only get 1 bottle per day"! So why put it on the drinks menu and fool everyone that they are getting an Aperol Spritz without the Prosseco. So if you enjoy a nice quality drink on holiday and dont mind paying extra for it then make sure you asked for the drinks menu that you need an additional charge for as they do not offer you it until you ask.

Wow! The most beautiful place and the staff achraf the bar manager ,zizo and Ahmed best cocktail .Fraish bier .would recommend to everyone to come here!