Steigenberger Alcazar

A hotel with something for everyone! Staff exceptional, restaurants food quality brilliant, buffet breakfast faultless, plenty of choice and very well presented, pool areas excellent and pool facilities excellent

An absolutely wonderful experience at Steigenberger Alcazar! The resort is extremely clean, luxurious and well-maintained. The gardens and pools are impeccable. Staff are very polite, helpful and professional - they cater to every need. Food variety is amazing in buffet and a la carte restaurants. The private beach and reef for snorkeling are a highlight. Definitely a genuine 5-star hotel, will come back again

We have just returned from another wonderful week at Steigenberger Alcazar, and once again came home already talking about when we can return. We have now stayed at the resort several times and even chose Steigenberger Alcazar as one of the destinations to celebrate our 30th wedding anniversary. There is something special about this place that keeps drawing us back, and our most recent September visit reminded us exactly why. The Resort & Rooms The resort is absolutely beautiful. The rooms are spacious, comfortable and immaculately presented, with lovely balconies and everything needed for a relaxing stay. Throughout the resort there are so many different areas to enjoy, whether you prefer spending time around the pools, relaxing by the beach or finding a quiet corner to sit and soak up the sunshine. A particular highlight this year was the refurbished beach cabanas. They are a fantastic addition and make the beach area feel even more inviting, providing another comfortable spot to relax and enjoy the stunning surroundings. The jetty has also had a facelift. The Restaurants & Food One of the things we love most about Steigenberger Alcazar is the choice of restaurants. Even after several visits, there are always new dishes and dining experiences to enjoy. Amoura was outstanding. The Lebanese food was absolutely delicious and is somewhere we would highly recommend. Sanafir Beach & Seafood Restaurant combines great food with a wonderful beachfront setting, making it a perfect place to spend lunch or evening meal. La Maison continues to serve fantastic à la carte food. We would also like to give a special mention to Mo Mo, one of the waiters there, who was brilliant throughout our stay. Funny, friendly and full of personality, he made every visit memorable. We also enjoyed Santorini, which was a newer experience for us and a lovely addition to the restaurant offering, along with Limoni, which serves excellent Italian food in a beautiful setting. Hama was another enjoyable dining experience, while Zohreya is consistently excellent, whether it’s breakfast, lunch or dinner. The outdoor BBQ is a must. We loved it during previous stays and the food remains every bit as good. The quality of food throughout the resort continues to be exceptionally high, with plenty of variety and something to suit every taste. An online booking system is in place to reserve your choice of restaurant, which is very straightforward. But It's the People Who Make It Special As much as we love the beautiful surroundings, the facilities, the restaurants and the beach, it is the people who truly make Steigenberger Alcazar stand out. Over the years members of staff have taught us greetings and phrases in Egyptian Arabic, which has become one of our favourite traditions when visiting. It is always lovely seeing familiar faces again while also getting to know new members of the team. Although staff are always busy, someone will often stop for a chat, teach us a new word or simply share a smile. Those little personal touches mean so much. There are so many people we could mention, but some who made our stay particularly memorable include: Ahmed Hesham Abzamel Almaza – Restaurant Team Khaled Ahmed – Sanafir Mohamed Gomaa and Ahmed – Room Attendants Ibrahem – Pool Lifeguard Mahmuod Balasy – Pool Lifeguard Ahmed Bekhit – Adult Pool Lifeguard Abd Azim – Pool Supervisor Rede – Pool & Beach Manager Zeyad, Mohamed and Ahmed – Sanafir Mohammed – Amoura Manager Sayed and Ninja – Bars We must also mention the wonderful team at Zohreya, who once again delivered a fantastic experience. Every one of these people was busy doing their job, yet still found time to make us laugh, make us feel welcome or help make our holiday that little bit more special. Those are the moments you remember long after you have returned home. A special thank you must also go to Sabrina, Mr Ahmed Fathy and their teams, who have always been incredibly helpful across all our visits. Their care, professionalism and responsiveness genuinely make guests feel valued. Why We Keep Returning We have been fortunate enough to stay in many wonderful hotels around the world, but Steigenberger Alcazar remains one of our favourites. Yes, the rooms are beautiful. Yes, the pools and beach are stunning. Yes, the food is excellent and the restaurant choice is exceptional. But above all, it is the people who make you feel welcome, valued and at home. And really, that probably says everything. Thank you to everyone at Steigenberger Alcazar for another wonderful stay. We look forward to seeing you all again very soon.