Pickalbatros Laguna Vista Hotel

⭐⭐⭐⭐⭐A Wonderful Stay – Thank You, Our family just returned from an amazing holiday at PickAlbatros Laguna Vista, and I wanted to share our experience.Open Buffet & Cleanliness The buffet offered an impressive variety at every meal — local and international dishes, fresh salads, grilled meats, and wonderful desserts. Despite the hotel being busy, the staff kept everything spotless and running smoothly with no frustrating queues. Their dedication to cleanliness and organization was truly commendable.Housekeeping – Special Thanks to ***Saher Ahmet ***Our room was always immaculate, but what made it special were the little surprises — the towel art and thoughtful bed decorations that greeted us after long days in the sun. A heartfelt thank you to Saher Ahmet, our floor attendant, for his warmth and genuine care for our comfort.À La Carte Restaurants Every à la carte dinner was a delight — delicious, beautifully presented food paired with attentive service. The kitchen teams clearly take pride in their craft.Child-Friendly Hotel Travelling with kids here was effortless. From kids' pools to entertainment and staff who were genuinely welcoming to our little ones, it's clear families are truly valued.Quick Responses & Consistent Attention Every request was handled promptly, and despite high occupancy, the staff never made us feel like just another number. Their constant kindness and attention were remarkable.Roving Beverage Service We loved the roaming drink service by the pool and at the restaurants — no need to get up, drinks brought right to you. A small touch that added so much to the relaxed holiday feel.Aquapark The aquapark was fantastic — great slides for all ages, clean water, and yes, there's an elevator up to the slides, which is a real blessing for families with little ones!Thank You, Tarek Mohamed A special thank you to Tarek Mohamed at reception. From check-in to every request during our stay, he was professional, friendly, and always ready with a genuine smile. He set the perfect tone for our entire holiday.In Summary PickAlbatros Laguna Vista delivered an exceptional experience in every way. We will absolutely be back.

While the rooms were clean and the resort itself was spacious and convenient, the food was terrible. There are five restaurants, yet they all serve nearly identical dishes seasoned with the same spices. Everything was overly heavy, and there was almost no variety. The only alternative was fast food, which wasn’t good either. We ended up spending the last few days eating nothing but apples just to avoid getting stomachaches.

The service is the next thing I want to complain about, particularly the rude and sarcastic behavior of some of the staff. The way you’re treated depends on your nationality. I also overheard staff members speaking negatively about guests in Arabic (which I understand) while chatting with visitors from their own country.

That said, there were some positives. The sea was clear, calm, and very comfortable for swimming. I’d also recommend booking one of the bungalows rather than a standard room, as the standard rooms are quite far from the beach. The resort has several large pools, so there’s plenty of variety if you don’t want to spend the whole day by the sea. There are also several shops right outside the hotel, making it very convenient to buy souvenirs or anything else you might need. The evening entertainment programs were enjoyable as well and made the nights more fun.

If those things don’t bother you, then you may still enjoy your stay, as the resort grounds are well maintained, the rooms are clean, and the sea is beautiful.

I recently stayed at Pickalbatros Laguna Vista for two weeks and returned yesterday. We booked and travelled with easyJet, which we hadn’t used before, but it was much cheaper than TUI while offering a very similar service.

We arrived at around 10pm and were told food was available in the lobby bar. However, the only options were pastries and cakes, which was a little disappointing after a long journey.

The positives:

• No sunbed rush – we never had to wake up early to reserve a spot. We’d have breakfast and still easily find sunbeds by the main pool.
• Great location – there are plenty of shops and restaurants just outside the hotel. The metro opposite Arab Bucks is perfect for cheap snacks.
• Friendly staff – everyone was helpful, especially Mo from the entertainment team and Amed the lifeguard.
• Cleanliness – the entire resort is spotless and very well maintained.
• Room upgrade – we booked a double room with a pool view but were upgraded for free to a swim-up room, which was huge and a lovely surprise.
• Pools – all of them were excellent, clean, and well looked after.

The negatives:

• Food – while there’s plenty of choice and everything is well cooked, it becomes very repetitive. You’ll never go hungry, but after two weeks we were fed up with seeing the same options at breakfast, lunch, and dinner. We also tried both à la carte restaurants—again, the food was nice, but it felt very similar to what was already available in the buffet.
• Entertainment – it was okay, but the biggest issue is that it runs on a one-week rotation. By the second week, everything—including quiz questions—was exactly the same.
• Guests – while this isn’t the fault of the hotel, at times the behaviour of some guests impacted the experience. Queues for food could feel quite chaotic, with pushing and little regard for others waiting. There were also occasions where children were left to run around dining areas or sit on tables, which made meals feel less relaxed than expected.

Would I return? Probably, but I would only stay for one week next time due to the repetition in both food and entertainment.