Charmillion Club Resort

We have really enjoyed our stay. The hotel has been very accommodating, when we are arrived they gave us a late dinner as our flight got in past midnight. We went to our room and realised the air conditioning wasn’t working properly. We told the reception and they were very helpful and moved our stuff to an upgraded sea view room. We used the spa and received massages on the first and last day which was a great start and end to the holiday with great masseuses.

The hotel is close to all the main attractions in Sharm El Sheikh and we used Sun International for excursions outside of the hotel. They met us in the hotel lobby and organised transfer with the hotel so we could relax.

The one thing I would say could be improved would be the food, we ate at the buffet everyday because bookings for the al la carte restaurants are for stays over 7 days so we were not able to book those without hassle.

The animation team were great and overall the hotel has a very lively feel to it with plenty for family and couples to do. There are lots of pools and a beach which are all kept very clean.

We were very happy with our overall experience and the professionalism of the staff for the amount that we paid.

We are a family of five – two adults and three children – and we have just returned from our third stay at Charmillion Club Resort. We honestly didn’t think it could get any better after our previous visits, but once again this incredible resort exceeded every expectation.

From the moment we arrived until the moment we reluctantly left, we were treated like royalty. Every single member of staff made us feel genuinely valued and special every single day. Nothing is ever too much trouble, and the warmth, kindness and professionalism shown by everyone is what keeps bringing us back year after year. Returning here truly feels like coming home.

Our room was cleaned to perfection every day, with lovely little personal touches that always made us smile. The housekeeping team take enormous pride in their work, and the views from the rooms are absolutely breathtaking. Waking up every morning to those stunning views was the perfect start to each day.

Now… where do I even begin with the food? Wow! We are honestly speechless.

The main buffet restaurant deserves recognition of the highest standard. Breakfast, lunch and dinner are all outstanding. This is not your typical hotel buffet – the chefs prepare dishes that are worthy of an à la carte restaurant. The quality, presentation and flavour of every meal were exceptional.

What impressed us just as much was the incredible service. The staff work tirelessly with smiles on their faces, paying attention to every little detail. They somehow remember your favourite drinks, your preferences and always make you feel so welcome. The restaurant managers are fantastic, and our children absolutely loved all the attention and kindness they received throughout our stay.

We are generally very fussy eaters and difficult to please when it comes to food, but here there was an incredible variety every day and every meal was delicious. We only visited two of the à la carte restaurants, simply because we genuinely loved the buffet so much! 😂

The Italian restaurant was exceptional. The seafood bisque was rich, flavourful and beautifully presented, while the fish risotto was perfectly cooked, wonderfully creamy and absolutely delicious. Every dish was excellent, but those two really stood out. A special thank you to Ahmed, the restaurant manager, whose attentiveness and leadership were obvious throughout the evening. It was wonderful to watch how well he works alongside his team.

We also enjoyed the Fish Restaurant, which was equally impressive. Fresh, beautifully cooked food and faultless service from start to finish.

Although we’re not big alcohol drinkers, we sampled several cocktails and wines during our stay, and they were all excellent. The coffee also deserves a mention! We heard a few people complaining about it during our stay, and honestly… we couldn’t understand why! 😅😂 One of us drinks double espressos while the other enjoys lattes and cappuccinos, and every single one was delicious.

The pool and beach teams are absolutely fantastic. The bar staff are always friendly, hardworking and happy to help, while the lifeguards deserve special praise. They didn’t just supervise the pools—they took the time to encourage and help our children improve their swimming every day. Their professionalism, attentiveness and genuine care were incredibly reassuring and very much appreciated.

Clean beach and pool towels were available every day, and there were always plenty of comfortable sun loungers available, both around the pools and on the beach, regardless of the time of day.

The snorkelling area is absolutely amazing. A huge thank you to Mr Alim Aly and his entire team, who do an incredible job ensuring everyone’s safety while making sure guests have a fantastic experience in the beautiful Red Sea. The location is perfect for snorkelling with beautiful corals and beautiful colourful fish.

What makes Charmillion Club Resort so special isn’t just the facilities or the food—it’s the people. They consistently go above and beyond to make every guest feel welcome, cared for and appreciated. After three visits, we can honestly say we trust this resort completely in every aspect. It’s one of the very few places where we can truly relax, knowing that everything is taken care of.

Thank you to every single member of the Charmillion Club Resort family for giving us another unforgettable holiday. We left with wonderful memories, happy children and already counting down the days until we return.

We would also like to give a very special thank you to Mohamed Emed and Mr Waleed at the main buffet restaurant. Both of them went above and beyond every single day to make us feel incredibly special. Their genuine kindness, warm smiles, attention to every detail, and the way they welcomed our family each day made every meal even more enjoyable. It is people like them who transform a wonderful holiday into an unforgettable one.

We would also like to express our sincere gratitude to Mr Ahmed at Reception. Nothing was ever too much trouble for him, and he was always happy to help with any request or wish we had. His professionalism, friendliness and willingness to ensure everything was perfect throughout our stay were truly appreciated. Knowing he was always there to help gave us complete peace of mind.

We cannot wait for our fourth visit.

Highly, highly recommended! ⭐⭐⭐⭐⭐

After many years of traveling and having stayed in a lot of All Inclusive hotels, I can say without any doubt that this was the WORST experience I have ever had. The hotel presents itself as “All Inclusive,” but we quickly discovered that coffees, fresh juices, popcorn, ice cream, and several other drinks are not included, with only machine drinks being available. For a hotel that promotes itself this way, this policy is simply ridiculous and misleading. The food is, without exaggeration, of very poor quality. There were days when there were practically no options to eat, and the few available were repetitive and unappealing. Not even the desserts can save the experience. Anyone coming from Europe will certainly be quite surprised by the level of the food offering. The rooms are extremely outdated, dark, and unwelcoming. At times, it was necessary to use the phone flashlight just to see better inside the room. The air conditioning, besides being inefficient, makes a constant noise that makes it difficult to rest. To make matters worse, the hotel’s main fountain was under construction throughout our entire stay. There was constant noise from the work and dust in the air, making it impossible to properly relax or enjoy the surroundings. The hotel certainly did not look as beautiful as it does in the promotional photos. The snack bar also leaves a lot to be desired. The selection is extremely poor, with very limited and rationed options, constantly giving the impression that everything is being counted down to the last detail. Unfortunately, the staff also does not help improve the experience. In most situations, they were not very friendly or helpful, which makes an even bigger difference when the rest of the service is already far below expectations. Finally, there is practically no evening entertainment. There are no shows, entertainment, or activities like those normally found in other hotel chains, making the nights monotonous and lacking any atmosphere. In short, this hotel is very far from what it promises and well below the minimum standards expected from a true All Inclusive resort. It was a deeply disappointing experience and, without a doubt, a place I will never return to or recommend.