Xperience St George Homestay

We have just returned home from an amazing 2 week all inclusive stay as a family of 4 (two children aged 7 and 5). We absolutely loved this hotel, the staff were so attentive from the cleaners to the restaurant staff to the animation team. Anything you needed to make your stay more enjoyable they would do their best to accommodate. Kerolles on reception was always so helpful, even ordering a mcdonald’s to be delivered one evening for us when the children really fancied it and allowing us to use a room to shower before we left for our evening flight (check out is 12pm but we were able to use the hotels facilities right up until our transfer arrived to take us to the airport) . The food was fine, always something that we liked- as always with all inclusive it can become repetitive after two weeks but we still enjoyed it. Nathan’s restaurant was lovely, Ibrahim was so friendly and helpful and I would really reccomend the mongolian option- you choose exactly what you would like to go into your meal and the chef cooks it infront of you. The animation team lead by Karim were great, Karim will make an effort to get to know you as will the rest of the team and encourage you to join in, but there is no pressure, if you don’t want to join in they don’t push you into it. There were various different pool parties while we were there which the kids loved- particularly the night time pool party. The hotel offers shuttle buses to the coral beach (amazing for snorkelling) and the sandy beach ( perfect for relaxing and swimming in the sea) daily and also to soho square, naama bay and old market on alternate evenings. The hotel was always clean and tidy and everyone works so hard to maintain the lovely atmosphere. You are made to feel genuinely welcome from the minute you walk in. If you would like to arrange excursions Mohammed is on hand to help you, again he is not pushy, just very helpful. We arranged some water sports with him and also a dolphin show which was lovely. I would definitely reccomend this hotel and can see why people return year after year.

Unfortunately, my experience at this hotel was quite disappointing and, in my opinion, did not meet the standards expected of a four-star property. The hotel itself is very old, and the main swimming pool is quite small. Access to the beach is only available via a hotel shuttle bus. Unfortunately, the buses provided are old, poorly maintained, and not air-conditioned. Moreover, there are only three scheduled shuttle trips per day, which is very inconvenient. Compared to other hotels in the area, where shuttle buses typically operate every 30–60 minutes, the transportation service here is significantly limited. I also had to change my room because the bathroom door was broken, and the mini-fridge was leaking water onto the floor. The overall level of cleanliness was average and, in my opinion, below what should be expected from a four-star hotel. The food quality was also disappointing. It was generally below a good standard, and on some occasions, the food appeared to be old or was not properly cooked. Overall, I expected a much better experience from a four-star hotel. There are several areas that clearly need improvement, particularly the transportation service, room maintenance, cleanliness, and food quality.