Safir Sharm Waterfalls Resort

the location is incredible! you’ve got your own reef with a huge amount of fish right in front of you, you’ve got nice pools with pool bars around and very delicious food every day. you have SPA, gym, some cosmetologists there just for you, and the diving center right next to the see. but the main thing, you will be surprised, is not the view, perfectly cleaned rooms or the food - it’s the animation team. the number of activities is huge and you can always find yourself something interesting, and the team will always smile for you and make you feel like you’re a part of the team. the atmosphere at nights is made by them who make every minute very special for you. especially i want to thank Kuba, who became the most safe person for me and my fiancé, who was always there for us to have fun together and to chat, to help us with whatever we need, such an incredible person who you’ll be very lucky to meet, and of course the best dancer in the whole Egypt, who’ll teach you bachata, belly dance etc. your kids will be safe and sound with Eva, who will make them laugh the whole day, while you’re resting by your own in silence 😜 David will let you know about every activity during the day and teach you some zumba. Billy will keep you fit during the vacation with yoga and morning strengthening. Irina will make you laugh and will call you to the activities, help you with everything you need. Abram will make sure you’re having fun and will be the best DJ for your hotel party. so we really enjoyed our vacation and highly recommend to visit Safir! thank you, you’re incredible 🙏

Location – The setting has the potential to be excellent, but for now it’s only good: renovation and construction work is under way both inside the resort and right next door.

Atmosphere – The gardens are beautiful and immaculately kept, tended to every single day. What we liked most is how varied the resort feels, almost like having several different holidays in one place. Away from the sea there are two peaceful pools, one with a bar and with the spa, massage area and gym right beside it: the ideal spot to unwind. A third, larger pool has a swim-up bar and soft background music that never gets intrusive. It also has a huge sea-view terrace for sunbathing or simply soaking up the view between a swim and a cocktail. Closest to the sea is the entertainment pool (actually split into two), where the animation team keeps the energy up all day to the beat of music. It’s perfect if you’re after fun, socialising, sport or simply trying something new. It also has its own swim-up bar and a restaurant serving lunch and dinner. Nearby you’ll find the beaches, both with and without direct access to the sea, along with a diving centre, a beach volleyball court and two beach bars. In the evenings, the amphitheatre hosts a show that starts with a segment for children and then opens up to everyone, with music, quizzes, contests and dancing.

Rooms – The room wasn’t our top priority on this trip, but a few details didn’t feel up to 5-star standard. The front door was difficult to open, and our key cards stopped working twice. In the bathroom, the sink tap lever was cracked and had been glued back together. The knob for the bath/shower drain stopper was completely rusted and didn’t work. That said, the room itself was large and spacious, with a comfortable bed and a small sofa. The lovely balcony overlooked the entertainment pool and the sea, and we watched the sunrise from it every morning.

Cleanliness – Daily housekeeping in the room, around the pools and throughout the resort was good. The one thing we’d point out is the large self-service restaurant used for breakfast, lunch and dinner, where table clearing felt rather “industrial” and at times overzealous. You’d often still be eating when it felt like staff were hovering nearby, waiting to ask if you’d finished so they could whisk away your plate, glass and cutlery.

Noise level – Because of the construction work, building-site noise is a frequent backdrop, which makes it hard to fully relax. Fortunately, the two pools farther from the sea are genuinely quiet, and the music at the main pool is kept at a pleasant level.

Service – Staff in the restaurant, at the bars and around the pools are lovely. Even those who don’t speak fluent English do their best to help, using a translation app when needed. The entertainment team deserves a special mention. They’re great at getting people involved, whether you want to join in or just sit back and enjoy the show. They’re never pushy or inappropriate, just friendly, warm and fun. During the day, a photographer, a massage therapist, someone from the diving centre, a tour guide and a beautician also make the rounds at the beach and pools offering their services. They’re always courteous and never intrusive.

Amenities – Some features advertised online were unavailable. The charming funicular linking the main lobby to the pool nearest the sea was out of service for our entire week, and the waterfalls the resort is named after never ran once. The pond they should feed into held only a little stagnant, brackish, swampy water.

Food and drink were acceptable but nothing special. The menu varied little from day to day, the fruit juices tasted very processed, and the cheeses and cold cuts never changed. The meat, though, was very good, especially from the outdoor grill. There’s only one live cooking station (omelettes, pasta and so on), so queues are common. There are no self-service dispensers for beer, sparkling water or soft drinks. You have to track down one of the only two staff members serving drinks to the entire dining room, which often means a long wait. Included drinks are Coca-Cola, Sprite, tonic water, water and juices, plus beer and local spirits. The beer is good, but the spirits, the gin in particular, are quite different from the international brands most guests will know. Imported spirits are available but fairly expensive.

The package also includes two lunches or dinners at the two themed restaurants, with table service. These need to be booked in advance at a desk in the main dining room, open from noon to 3 pm.

The Wi-Fi was unacceptable, and the resort isn’t transparent about it. We didn’t come here to be online around the clock, but it’s unfair not to mention upfront that two guests are limited to three connected devices, which is an outdated policy in 2026. Coverage and speed are poor too. After two days and several complaints at reception, we ended up buying an eSIM just so we could keep in touch with home. For a 5-star resort this simply isn’t acceptable, both for the quality of the service and for the lack of transparency.

It also seems odd for an all-inclusive resort to charge extra at two of its own venues, a themed lounge bar and a bar. Unsurprisingly, they were often empty. On site you’ll also find a souvenir shop, a perfumery, a beachwear shop, a photographer, ATMs and a jewellery store. A desk next to reception lets you book taxis if you want to explore beyond the resort.

Value – All things considered, the resort still offers fair value for money. The sea is gorgeous, and the entertainment team is warm and engaging without overdoing it. The room is spacious, and the pools and beaches have large umbrellas and attentive staff. The spa and diving centre are great extras too. All the ingredients for a lovely holiday are here.

Evwrything was great, staff was really friendly, you can enjoi time with them. Varmen ismail, ahmed and also whole animation team, maro, koba, billy and others are best! And also ismail is makeing vest cocktails😁😁😁