Renaissance Golden View Resort Sharm El Sheikh

We have just returned from a 10 night stay as a family of 4. We loved every moment of our holiday. The reception team were great... we arrived quite late in the evening and the restaurant was open for us with some food items which was an appreciated gesture.

Rooms- Spacious and the bed was super comfortable and huge. Having a washing line in the shower for wet swimwear was a great touch... its the small things. The balcony had a drying rack too which was clean and we used it daily. I had requested to have 2 adjacent rooms and that request had been granted which we appreciated. The aircon worked a treat in 37 degrees heat.

Food - the main buffet was lovely. So much choice of hot and cold food, salads and fresh fruits. The egg man made the best omelette for us everyday. The 2 waiters which stood out to us was Bambino and Moataz they were an absolute joy to see every day. They had a great sense of humour and were really helpful. All the staff in the restaurant are brilliant and work extremely hard to clear tables and replenish the food.

Pool - The pool was lovely and clean. We mainly used the top pool and there was always a sunbed available. The water was lovely and warm.

Excursions - There is a rep called Mohammed who is based near the bottom of the lobby steps near the pools entrance from a company called Sea Breeze. He listened to what we wanted and arranged all of our trips for us. His prices were reasonable and it was comforting to know if we had any questions he was on hand everyday to speak to. There are other reps outside of the hotel but we preferred to book with him as we trusted him and he kept us updated daily on pick up times etc. We would highly recommend anyone to book with him and when we go again we will book more trips with him again for sure.

Beach - The beach area is lovely. There is a small sandy cove and the main sun lounge area is tiered. Again always had sun loungers available.

Overall- The hotel is brilliant and I would recommend this hotel 110%. Please be aware there are a lot of steps around the hotel but to combat that there is a buggy service to drive you around the hotel for less able bodied people.

Kevin the hotel's guest relations manager was on hand daily to ensure we were having a nice stay and was open to suggestions.

We had a lovely time at this excellent hotel. The reception staff were very helpful, especially Kevin, Guest Relations Manager, who listened and acted upon any feedback. Dining room staff were excellent, friendly, attentive and hardworking. Tables were cleared immediately, never had to wait for a clean table. Vast variety of food at each meal. We had lovely rooms with a sea view, rooms were clean, décor well maintained. Housekeeper Samy always did a great job. Although we don’t spend much time in the rooms, it would be nice to have more than one English speaking TV channel: It was rolling news with the same programmes in-between. A film channel would be great. Tea and coffee supplies in the rooms were well topped up. The evening entertainment was a bit hit and miss. I thought the children’s mini disco was particularly bad, (and I have seen quite a few), hardly any disco, instead musical statues, pass the ball and a lot of children standing around looking bored and waiting for the disco part to start. Sometimes there was nothing on after 21:30, after the non-existent mini disco but when they did put on a show, they were very good. We enjoyed taking an evening walk to the local shops not far from the hotel. The pools were clean, most of our time was spent at the main pool. All the staff were very attentive, with special mention for Robin, Jonnuo and Hesham and his bar staff team who kept us supplied with fluids. The DJ and Animation team were great, I admired their persistence in trying to get us to do energetic exercise in 35 degree heat, which we always politely declined ha-ha. Despite this, they always came over to talk to us so I have to make special mention to Honda: what a dynamo he is, always upbeat and sociable, loved watching him dance, he’s so talented. And handsome Joe, really nice friendly guy who chatted with us whenever he saw us around the hotel, day or night. Always busy but always had time to ask if we needed anything. All in all, we had a relaxing holiday in a great hotel and would definitely stay there again.

We visited in June and had a very good holiday. The hotel staff were very attentive especially the pool staff around the Calamari bar area and our room cleaner was good. My wife is a coeliac and has to eat gluten free food. We made the restaurant staff aware of this with an Arabic translated description. Ayman made sure each day that we were being served well. Also Abdulrahmen went the further mile when serving. Generally the food was good and the tables were cleared and cleaned quickly, never having to wait for a table. The al a carte meals were excellent in the Italian restaurant.

The main reception and areas around it are very well maintained as well as the gardens. The pool at the Calamari bar does need some tlc.

Overall we enjoyed a relaxing holiday and the excellent and polite service.