Kempinski Hotel Soma Bay

Amazing hotel and food and stuff

Thank you to the Kempinski Soma Bay team and management for another truly exceptional stay.

Your team’s professionalism, genuine hospitality, and meticulous attention to detail create an outstanding experience at every corner of the hotel.

From the seamless check-in to the pristine beach and breathtaking sea views, every moment was memorable. The spectacular house reef was the highlight of the stay, offering an unforgettable snorkeling experience.

Thank you once again for consistently delivering world-class service. I look forward to returning soon. Thank you Atta, Omar, Waleed and Nour. Special thanks to Mahmoud mattar to make it special again this year

I stayed at Kempinski Hotel Soma Bay last weekend to celebrate my 30th birthday, and I can honestly say it exceeded every expectation we had. This wasn’t just a beautiful hotel, it was a place where every member of the team truly understood what genuine hospitality means.

From the very first phone call, the experience was exceptional. Ms. Engy from the reservations team made me feel incredibly welcome, patiently listened to all my requests, and reassured me that everything would be taken care of. Before our arrival, Mr. Ahmed Abdelhady also followed up via email and confirmed that all the preferences we had shared in the pre-arrival survey would be arranged, and they absolutely were.

When we arrived, we were welcomed by a warm, friendly, and professional front desk team. Walking into our room was such a lovely surprise, again arranged by Mr. Ahmed – it had been beautifully decorated for my birthday, making the celebration feel even more special. They had also thoughtfully assigned us a room away from any noise, exactly as requested, allowing us to enjoy a peaceful and relaxing stay.

The dining experience was another highlight. The breakfast and dinner buffets were far beyond what we expected from an open buffet. The quality of the food was excellent, with an impressive variety of dishes catering to every taste, including plenty of vegetarian options. It was clear that the hotel puts real thought into accommodating different dietary preferences. We also loved the Beach Bar, which served delicious lunch options in a beautiful beachfront setting.

The beach itself is simply stunning; soft sand, crystal-clear turquoise water, and even coral reefs nearby for those who enjoy snorkeling. Whether you’re looking for a quiet adults-only beach area or facilities for families with children, including pools and a lazy river, the hotel offers something for everyone.

What truly makes Kempinski Soma Bay stand out, however, is its people. Every interaction we had reflected professionalism, kindness, and a genuine desire to make our stay memorable.

A heartfelt thank you to:

• Ms. Nourhan at Reception, who was incredibly welcoming, friendly, and always eager to help.
• Mr. Natei Fathi at the main restaurant, whose professionalism and attentive service made every meal a pleasure.
• Mr. Mostafa El Saghir from Housekeeping, who kept our room spotless throughout our stay and went above and beyond to ensure we had everything we needed.

It’s rare to find a hotel where every department consistently delivers such a high standard of service. Kempinski Soma Bay truly deserves its five-star reputation, not only because of its beautiful facilities but because of the outstanding people behind them.

Thank you to the entire team for making our trip so memorable. We left with wonderful memories, and we’re already planning to return again later this month. We can’t wait to be back!