Serenity Makadi Beach

We had a really good time staying at serenity alpha beach hotel. The rooms are cleaned everyday and the staff cleaning the rooms are really hardworking and kind people who can easily put a smile on your face. The hotel is overall clean.

The noise level is not that big especially that the loudest place is most of the time the upper pool and the stage above it. But every party or event there ends around 11pm so you can get your good sleep without loud outside noise. Even if you have a room close to that space you can just close your window and it’s shutting out the noise really well.

There’s a good variety of food in the main restaurant. Especially for seafood lovers there’s always something with seafood. Lunch and dinner have most of the time different foods than a day before but breakfast is most likely the same everyday. The waiters are also very friendly and happy to see you, they will serve you drinks to your table and definitely help you If you need something. And Bartenders will make sure you get your order - again very friendly and smiley people! I also recommend the à la carte restaurants - especially the Mexican one (It was really really good).

The beach has a beautiful reef so snorkeling is a must! Other than the beach there are a few pool areas. All of them just like the beach have lifeguards that make sure everyone is fine. The 2 pools closer to the beach are more quiet - you can chill and relax there on the sunbed or in the sea water at the bar that is literally in the pool. As I said earlier the upper pool is where the music is playing and where most of the animations are happening. You can participate in all sorts of activities that are prepared by the animation team. These people show up everyday and give absolutely everything they have to make your day amazing. Their energy is unmatched and they are really friendly and caring. You will spend your days smiling with them around.

The stay was really entertaining and also relaxing. You can choose however you want to spend your time since there is a space for all your needs. Had an amazing time. Hope to do it again someday!!

We’re just returning from Srnty Sea Reef. We were two couples in our 50’s and one in her 30’s. We were welcomed late at night checked in quickly and guided to lovely hot fresh food. After eating we were shown to our rooms and the golf cart took our luggage. Our rooms were in block B2 which in my opinion is the perfect block. Kept beautifully clean by our friendly helpful gent Haitham Essam. The room was spacious with a lovely big powerful shower and comfortable beds. Our favourite pool was just outside. The atmosphere at the swim up bar was great and the barman Ahmed Aziz deserved a medal, he did the work of four men and always with a huge smile and some friendly banter he really did make our day. We had access to the baywatch restaurant for breakfast and evening meal. It had great views of the sea, excellent food prepared by the helpful chefs. We were welcomed with a kind greeting at every meal by the friendly manager and our waiter Mahmud took such good care of us. Always one step ahead of anything we may want we were made to feel really special. The snorkelling right off the short pier was out of this world, beautiful coloured reef and the fish were unbelievable all around you totally stunning. The staff work really hard but they definitely make your holiday with the way they are so friendly and kind and happy and helpful. We will return to this hotel without any hesitation. Thanks you to all Srnty Sea Reef staff.

Honestly, I have never experienced anything like this in a hotel before. The whole situation was handled very badly by the staff. What really upset me was the way they dealt with our personal belongings. They opened our luggage and went through our things, including our clothes. That felt like a serious invasion of our privacy and made us extremely uncomfortable. Even if there was an issue that needed to be discussed, there was absolutely no reason to handle it in such a disrespectful way. The attitude of the staff made everything much worse. Instead of simply talking to us and solving the problem, they created an unnecessary situation and made us feel like we had done something wrong. What bothered me most was the complete lack of respect and basic courtesy. We were guests, and we expected to be treated with some level of professionalism. I’m not someone who normally writes negative reviews, but this experience genuinely left a very bad impression on me. I would not stay here again, and based on my experience, I would think twice before recommending this hotel to anyone.