Jaz Makadina

Everything was great, but my wife suffered from stomach trouble and diarrhea throughout the entire vacation; she had abdominal cramps, so she couldn't enjoy it. I started feeling sick on the second-to-last day, and the symptoms are persisting even now that we're home. There was something wrong with the food—we’re both unwell and still have stomach pain. We felt the worst after visiting an Italian restaurant in Nino.

We had a very pleasant stay at JAZ Makadina. The hotel itself was lovely, the staff were generally helpful, and we enjoyed our time there. Unfortunately, our experience with the taxi arranged by the hotel after check-out was very disappointing. We had clearly asked to be taken to Cleopatra Bazar Corniche Branch in Hurghada, but the driver repeatedly insisted on taking us to Cadeau Mall instead. We did not agree to change the destination, but he still stopped there and pressured us to get out of the car. As two female travelers in an unfamiliar place, this made us feel very uncomfortable and unsafe. The driver told us that the mall was bigger and better and that it had the Nefertari products we wanted, but when we entered the shop, they did not have them. We chose a hotel-arranged taxi specifically because we expected it to be safe and trustworthy. For this reason, I hope the hotel will review the drivers it works with and make sure guests are taken only to the destination they have requested, without pressure to visit specific shops. Overall, we liked the hotel very much, but this incident seriously affected our final impression of the stay.

We were very satisfied with our stay. Everything was excellent – the cleanliness, the food, the beautiful garden, and especially the amazing staff. Everything was perfect and we truly enjoyed our stay!