Visas

A visa is not required for British nationals travelling to Holland, France or Germany. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to-date guidelines regarding passport validity.

Insurance

We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of bookin

Payment

If booking more than 10 weeks before departure a deposit of £250pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.

Flight Information

Your flight is to Basel Airport and returns from Amsterdam Airport Schiphol with British Airways (BA) departing from London Heathrow Terminal 5. Each passenger is entitled to 23kg of hold luggage plus 1 item of hand luggage not exceeding in size and 1 personal item such as a handbag, briefcase or laptop case. Weight restrictions will be finalized on final documentation. Should you wish to take additional luggage you will need to pay extra at check-in. Check-In should be at least 2 hours before departure.
IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.
If you wish to arrange Airport car parking, lounges or accommodation at preferential rates, we recommend you book this in advance with Holiday Extra Tel. 0871 360 2000, quoting HX313.

Health and Vaccinations

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, www.travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

Physical Accessibility

This river cruise is accessible to most people with an average level of fitness and normal mobility. It involves moderate days of walking on cobbled streets and getting on and off the cruise ship. This cruise is not suitable for anyone with walking difficulties.

Currency Information

The currency in Holland, Germany and France, as well as onboard, is the Euro (EUR). The currency in Switzerland is the Swiss Franc (CHF). We recommend that you exchange currency before you leave the UK, however cash machines are available in most towns and cities to withdraw money in the local currency.

Personal Expenses

This cruise is All-Inclusive, so you will only need to take a little extra money with you to cover any premium drinks on board and souvenirs, drinks and snacks purchased when off the ship, as well as any optional excursions you wish to book. Tipping is at your discretion. There is an envelope in your cabin for this purpose that can be handed to the reception at the end of your cruise. Credit cards are accepted on board ship and throughout Holland.