Visas

A visa is not required for your entry into Austria, Slovakia or Hungary. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to-date guidelines regarding passport validity.

Insurance

We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

Payment

If booking more than 10 weeks before departure a deposit of £250pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.

Flight Information

IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.

An English speaking Cruise Director will be on board your cruise to help with any queries that you may have. They will not accompany you on land, this will be your free time to explore each city at your leisure. Airport transfers will be with an English speaking driver.

Health and Vaccinations

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

Physical Accessibility

This cruise is accessible to most people with an average level of fitness. It involves some climbing of steep steps, and getting on and off boats. This tour is not suitable for anyone with walking difficulties.

Currency Information

The currency in Austria and Slovakia is the Euro. In Hungary it is the Hungarian Forint, We recommend that you exchange your currency before you leave the UK, however cash machines are available in all the major cities to withdraw money in the local currency.

Personal Expenses

You will need to take some extra money with you to cover any dinners where these are not mentioned on your itinerary and personal purchases, such as souvenirs, extra drinks and snacks. Approximately £200-£300 will be sufficient for the duration of the tour.