Arrived late, night receptionist not very accommodating, just did the basics. Room was adequate, bed a bit uncomfortable, but everything was clean. Food was basic but plentiful and service good. Entertainment was ok, worse at weekends when it seemed to cater more for locals than hotel guests. The maid who serviced our room was excellent. Although we didn't use the rep very much she was very helpful when we did and we always knew when she would be at the hotel. Would definitely book with Mercury again as all arrangements went smoothly.

A good service.

Had great holiday once again and overall satisfaction highly rated.

This holiday was better than I could have imagined.

the reception desk was very unhelpful we heard on several occasions.
the rest of the hotel staff were very good and helpful.

Good service all round

Canifor hotel is excellent value for money. The rooms throughout are heated to the ideal temperature. The bedroom and en suite bathroom were well cleaned and spotless. The meals taken by me on half board were very good , especially the composed salads and fish dishes.

The entertainment was repetitive. The entertainers where the same each knight same routine. Service in snack bar was hit and miss

Excellent value for money hotel

staff very helpful and polite , room was clean and tidy, room service every day fresh towels, meals , good mostly English, a few Maltese dishes. lot of variety , self service, central for local buses, good to get round Malta,Gozo and Comino. Excellent base.
Definitely go back again.

hotel was in handy place for sea and other resorts...rooms very good...beds comfortable....very clean and staff friendly.indoor and outdoor pools .entertainment every night in bar Good choice of food

Extremely pleasant hotel & in a great location with all amenities at hand. This was the 1st time my wife & I had used Mercury Direct, we paid for 2 weeks & had a further 2 weeks free, a fantastic deal. We are already looking at booking our holiday for next year, with Mercury Direct to Malta. An excellent holiday.

always very friendly staff

Good value for money with nice welcoming staff

excellent value money

My room was spacious and clean and comfortable. The food was varied and delicious and the staff were friendly and helpful. I enjoyed my holiday very much. Thanks for making it possible.

No teamaking facilities.. it would have cost over 40 euros to get it.
Breakfast cerial variety poor.
Dinner desserts cheesecake every day!!cheesecake/or jelly

CHOSE MERCURY BECAUSE THEY CAN ALWAYS BE TRUSTED ALSO WE KNOW THE ISLAND WELL AND TRAVEL PUBLIC SERVICES HEARD ABOUT MERCURY AS THEY ALWAYS USE THE MERCURY DIRECT LINE

Value for money

Would travel to all destinations

GOOD VALUE

We are unhappy with Ryanairs policy of not booking plane seats and if we return to Malta, will not fly with them again

Food and drink e.g orange juice in restaurant. Worst choice of same I ever experienced in a 4 star hotel over the past 20 years of holidays.

Very good holiday good value for money

There were about 6 robberies in the hotel in the 3 weeks we were there. None of the mercury clients were affected and the mrcury rep hadnt been told about them. Obvilously the hotel needs to tighten up on security

reception service at the hotel needs improvement. a smile and a 'have a nice day' would help, otherwise excellent. reception opening times should be displayed.

The canifor was good but there were to many people in he dinner room you could not move