Requests dealt with quickly eg tea making. bath entry assistance handle. extra key all dealt with in half an hour.

A little spartan in appearance for a five star, but overall very nice indeed. The staff in the hotel were outstanding - helpful, courteous and friendly. If we were to go back to Paphos would certainly return to the Almyra.

Everything was very nice and would recommend but found prices of food and drinks in hotel very expensive. Would not class this hotel as 5 star but 4 star. Food was good, but fairly monotonous especially if you stay 2/3 weeks.

The staff treated you as if you were royalty and nothing was any trouble.

Loved the hotel & the staff & service was excellent.
Excellent food.
The hotel is in a great position near to the harbour and great for the coastal walk

The hotel staff were friendly, helpful and very efficient. The seating in the lounge area looked lovely but was not very comfortable to sit on for long periods of time. The view from our room was exceptional but once again the seats provided were not too comfortable, a chair with a higher back and arms would have made it perfect. These are observations and not criticisms. Loved all the facilities especially the gym.

An excellent hotel with mostly very friendly and helpful staff

This was a v efficient hotel,and we had no complaints.

Lighting in the room was very dim so very hard to read a book. Otherwise clean and spacious.
Food was plentiful and varied.
Staff were cheerful, helpful and informative.

The staff were ready to overcome any problems that a client had, they were happy and helpful, especially Christine and Evi. The hotel was too quiet in the evenings with little or no entertainment which stopped clients frequenting the bar and lounge area.
The Food was first class.
Mercury holidays should have warned us of the work going on building a new swimming pool.
We were very happy with all other aspects of our stay.

We stayed in the Annabelle and were very pleased as indicated, however our balcony was very small and was difficult to seat two people on it comfortably..

Staff as ever fantastic. They do their jobs so well and always with a smile. They make us want to keep going back as they make everyone feel so special. and remember you year on year. Bit of a shame that the drinks had gone up quite a lot from last year. also in the room the shower was ready for regrouting at least and the fridge didn't work, not that we used it. but overall we had a wonderful holiday and love the Almyra's location so near to the harbour. PLease keep it affordable!

Hotel was super and the staff so helpful.We had a lovely room and fortunately wasn't affected by the building work.
The food was varied and to our taste.

staff in hotel very friendly and helpful. Thought alcoholic drinks in hotel somewhat pricey.

The best thing about this hotel was the wonderful staff. Very attentive and caring.
Room furniture very basic for a 5* hotel

If you look back through your records from circa 2012 you will find that I have patronised the two hotels Annabele & Almera twice a year since that time ,and previously at the St. Raphael in Limassol, now not withstanding that you have little control over what rooms are allocated to whom it is somewhat irritating to find that my repeated, repeat requests of a high room ( 3 or 4 floors ) is conveniently disregarded ( well not quite in November of 2014 we were put into the Almera room 346 as the Annabelle had over booked. ) and whilst I would not consider a withdrawal of my booking with you it would be nice if Fiona, the rep who I have met many times, could work her undoubted charm on the management for my return visit this November.
You will no doubt be getting complaints from guests on the noise from building work going on creating a new seating area and new pools quite a large financial outlay, and to be honest the noise was only in the day time.
Having gone to eat at the Annabelle on a few occasions ,the variety there was much wider.
Yous Tony France

Execellant hotel absolutely no complaints

This is a terrific hotel nothing too much trouble for the staff excellent food and drink clean in every way we enjoyed every minute of our stay here. Having read some of the comments about this hotel on trip adviser I was a bit apprehensive but I was very pleasantly surprised and would advise people to ignore the negative comments and judge for themselves.

Not enough food for diabetics.not enough fairly plain food.bath and shower no good for anyone with movement problems far too high and fixed shower screen made it worse,no handles so quite dangerous.removable handles available from reception.

Lovely location and views amazing. Our room was noisy due to road like sleeping on a motorway.
3rd week noisy with loads of children shouting about in the play area right outside our window.
Cannot really complain about this though it could happen anywhere.

Fabulous. It was a return visit and we were not disappointed. The only area that could be improved is the attentiveness of the staff in the spa. They didn't check the sauna area on a regular basis and if someone had slipped it could have been hours before they were found. Otherwise all great.

Wonderful staff,good choice of food,comfortable room,we'll run dining room,but found it not well lit,gloomy ,n fact,commented before departure.Had several meals at the Annabelle because the dining room was brighter.

Staff & food all top class, hard to imagine a better place

Very good,ideally situated for older people also well maintained with very helpful staff

We stayed in two fabulous hotels. The Almyra is very classy and clean lined, with excellent food and service and wonderful facilities (internal and external pools and gym and spa areas). We moved to the next door Annabelle for the last two nights, because of works in the Almyra. The staff of the Anabelle were very attentive and friendly and the choice of food was excellent. I wouldn't hesitate to go to either again with their wonderful sea front locations and views of Paphos castle.

Cannot fault this hotel or the service. Impeccable.

No comments

Excellent welcome and check in on arrival.
All staff always so happy, smiling & helpful.

The food and staff were excellent.

We stated at the Annabelle hotel which is linked with the Almyra.
Staff were excellent. Stayed here last year but had better room and food this year.
Will return

Have always found Mercury Brochure easy to understand and you have a good range of holidays.

Whole holiday experience from booking with agent right through to the returning home arrangements was excellent. Very many thanks for facilitating a wonderful holiday. The hotel staff very welcoming and attentive.

Excellent in all respects.

Gave hotel facilities "good" due to lack of evening entertainment. Bar/lounge did not attract people because of lack of atmosphere.
The hotel staff were excellent throughout, very friendly and efficient.

We actually stayed at the Annabelle , the sister hotel to Almyra but you do not categorise " Annabelle" in your questionnaire ? We had a wonderful holiday & could not fault anything at all . A very well deserved 5 star rating. We would recommend the Annabelle to anyone requiring undivided attention & service.

An excellent holiday overall. The hotel was all that we hoped it would be. Excellent design features resulted in a welcoming environment.

We had an excellent Holliday in the Almyra every thing about this hotel is excellent

An excellent hotel and holiday.Our third Spring visit.

We had a wonderful stay in this lovely, well-located hotel. The food really was excellent and there was a good vegetarian choice. They even had soya milk when I requested it!

just back from a short winter break at almyra hotel,paphos,cyprus.would not hesitate in recommending this hotel to anyone considering a stay there.superb location,excellent facilities,fabulous sunsets,friendliest staff i've come across for some time.all in all a most enjoyable stay.

room was disappointing as we had the childrens play area being dug up the whole time, then a craine and concrete being delivered, also no balcony, beautiful hotel would recommend it to any one,
but feel our next holiday there should be upgraded as we were not told about this, . needless to say we have rebooked with mercury , who looked after us, very very well,

The hotel was fabulous and so much more than we had imagined from the pictures on the web.
It was contemporary, modern and had a wonderful relaxing ambience.
The room was outstanding in design and spotlessly clean with good quality toiletries.
The food was mainly Meditteranean which was well presented, very fresh and catered for all tastes.
The spa facilities were excellent and used by us every day.
All the hotel staff were extremely helpful and very friendly.
We will definitely be back!!!

Bathroom dated ie bath too small for big people

could not fault the hotel at all

Very satisfied. Convenient to town

Problem with noise from bad driving outside the hotel during night at weekends.

Hotel staff very good and well motivated to look after guests.

Excellent holiday great staff very helpful and friendly. Our only reservation was that the indoor pool was too far to walk to if you have a bad leg like me. We will definitely be looking to go back next year for a longer time. The food was good and a great selection every day.

Very pleased with the Almyra. All staff were excellent. Entertainment was good but maybe required dedicated member of staff to get more participation from guests.

Dissapointed not to have a balcony, and not having tea and coffe making facilities in a 5 star hotel.
Had a lovely week

The staff are very helpful and friendly and clearly very proud of what they do (and rightly). There was a bulb out in our room and it was replaced within an hour of being reported. Whenever we requested anything it was done immediately. This is probably the best hotel experience I have ever had. Keep it up!

The street facing rooms are incredibly noisy with local youths racing motorbikes and cars at 03.00 through until 05.00. We had to pay extra to change rooms in order to be able to sleep and I am not happy with that experience.

Holiday was so good that we booked with you for next Christmas, while we were still there. We are delighted with Mercurys service. Also being sent an email before we left telling us to enjoy our holiday, which was a nice touch.

We have stayed at the Hotel 2 years ago and do recommend it to friends, would go again.

This Hotel is a little tired looking and even though our room had an amazing view it was very basic!!!
We spent most of our time the sister hotel Anabelle. This one had better food and more atmosphere.
Also the Almyra has no tea/coffee facilities in the room unlike the Annabelle
Drinks were far to expensive even water proved to be so too!
As my husband is a vegetarian he found not a great deal of protein in the choices.
And finally the evening entertainment was very boring and insignificant.

We had a wonderful holiday with only one comment to make- there were no safety rails in the bathroom and the side of the bath was both high and wide to climb over, with nothing to hold onto. On commenting on this as we checked out we were asked why we hadn't asked for some . This was news to us as we did not know that portable rails were available. On saying this the receptionist said there were any things we could have if only we asked but too many to list! Unfortunately we had to leave before we could pass on this information to our fellow guests who had also commented on this. Perhaps you could suggest they list these things on their website or your rep Fiona, could hand out a list. We only knew of tea/coffee in room from Trip Adviser and iron from seeing one in room next to ours.

Very relaxed comfortable hotel with friendly efficient staff

Second year at the Almyra. Excellent holiday with all staff very friendly
The Almyra hotel is one of the best that i have stayed at and i will be booking again for next year

Helpful,friendly staff(not pushy!).Well located on prom.Variety in food(non-meat eater so important to me).Keen to go to the hotel again.

Staff friendly and helpful but not pushy!Good location by the sea and close to town facilities.I would be keen to go there again.Variety in food good for me as non-meat eater with option to use neighbouring hotel the Annabelle also for meals.

Top class hotel. Exceptional staff.

Very helpfull friendly staff,nothing was too much trouble

Charming staff and very helpful in all respects.

The staff were first class from the very start. Stephanie dealt with us checking in. Agnes had sent me some information prior to our arrival, which was very usefuil

Hotel staff very friendly and helpful on any matter

This was our second visit to this hotel .Last year it was great ,this year superb.
The staff are professional and friendly
The food is outstanding the hotel and amenities are clean and relaxing. CANNOT FAULT IT !!!!

This is a lovely hotel with welcoming staff and good food. It is in a fantastic central location within easy walking distant of the harbour. Would go there again.

Excellent Hotel. The only reason I gave it good
for facilities was that it did not have a very
comfortable Bar, and no draught Beer in the Bar

Room and food were excellent.

Excellent hotel enhanced by outstanding staff friendliness and helpfulness

All the hotel staff were welcoming and friendly.
Hotel does need so improvements as parts are a bit tired and we have heard that there are potential buyers for the hotels in the future, which hopefully will bring in some new investment.
However overall we were very satisfied with the hotel.
We travelled with our friends who we introduced to this holiday last year, and this uear two further friends stayed in the Annabelle hotel at the same time as us.
The sun beds have improved from last year.

Could not fault any of these

if the right deal comes up look forward to returning asap

Very helpful friendly staff . Always cheerful. Excellent value for money we paid

This hotel really is all its cracked up to be. Modern, great facilities, ideal location, food excellent and varied, staff unfailingly helpful.

Fab hotel, food excellent. We didn't get our dinner on the first night though as we arrived 10 mins after service had finished.

The hotel and all that went with it made our holiday a success, the weather was generally awful so to be able to return to the hotel and relax and be very welcome was everything.

staff very friendly

the staff there are absolutely superb. so helpful and friendly. and the location near the harbour is perfect.
The only negative, and it is a small thing but mentioned by many other guests I spoke to, was the 'muzak' on constantly in the bar and restaurant. Grating rather than harmonious, but other than that we have no gripes whatsoever. we did mention it to some of the staff but it is not in their jurisdiction to change it of course.

We were very happy with our choice of The Almyra Hotel in Paphos and hope to return next year. We we particularly impressed with the excellent staff everywhere in the hotel.

Staff were exceptionally friendly, cheerful and helpful

A lovely hotel to stay at with good food and facilities

Superb! Consistently good food and service.

Staff very helpfull and courtious.

Absolutely wonderful. The staff were terrific and so friendly and the food was outstanding. we loved every second of our stay, thank you very much.

We stayed at this hotel last year and decided as we enjoyed it so much to revisit for longer holiday.
Hotel was as good as first time of visit however the service in the Mosaic restaurant was nowhere as good as last years visit.
However this would not deter us from revisiting.

Excellent hotel, views, staff, location etc. Only reason it was not excellent for the food is that after a week the food becomes a bit repetitive.

The staff are genuinely lovely and motivated to make you feel happy. The buffet meals are excellent and imaginative. Our only criticism is the constant background music - which none of the guest appear to enjoy - at dinner time. Fortunately, weather permitting, one can sit outside and escape this problem.

Fantastic staff, very observant,caring and friendly

This is my 4th visit, and hopefully not my last. this is a very friendly hotel in all
departments, they cannot do enough to help you if you have problems. They do take notice if you have a complaint and act immediately.
From the manager down to all dfepartments----great. a very relaxed hotel.

Staff friendly and helpful .Food superb.Room clean and comfortable . Situation of hotel perfect could easily walk into Paphos .Cannot fault it .Will certainly return .

A very good hotel with excellent, very helpful, members of staff. We would recommend it to anyone.

The food needs to be hotter.

A superb hotel. We were booked into The Annabelle but were upgraded to a garden suite at the Almyra. Nothing was too much trouble for the staff. We have no negative comments about our stay.

Well organised easyjet were fantastic too

2ns year at almyra. free upgrade to seaview made the holiday. A great deal. Thank you.

Very enjoyable holiday

We would recommend Mercury Direct and the hotel Almyra in Cyprus to anyone

Very impressed with all aspects of the holiday.

Would consider short or medium distance destinations.